Call center

Track with all details your customer calls and all their needs!

With UP!CRM your call center will gain new efficiency levels and you'll be able to follow with more attention needs of your customers. With the call tracking tools, all informations about incoming calls will be registred into the specific data-tab and they will be notified to resources of customer care service.
Define a new standard of your service!

Main Fuctions:
  • Manage incoming calls and routing on
  • Tracing calls on clients and contacts
  • Call Tracking with Id Call
  • Historical Customer relationship manager
  • Notification system
  • Support for caller-id name dell'ana-grafica
  • Integration ready for telephone ex-change